Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you:

• Request a quote or schedule service
• Contact us via phone, email, or contact forms
• Subscribe to our newsletter or promotional materials
• Interact with our website or social media

This information may include your name, email address, phone number, service address, and details about your cleaning needs.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our carpet cleaning services
• Process service requests and communicate with you
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and customer service requests
• Send you promotional communications about our services
• Monitor and analyze trends and usage patterns

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

• With your explicit consent
• To comply with legal obligations or respond to lawful requests
• To protect our rights, property, or safety, or that of others
• With service providers who assist us in operating our business
• In connection with a business transfer or merger

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot provide absolute security.

5. Cookies and Tracking

We use cookies and similar tracking technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Improve our website functionality and user experience
• Provide personalized content and advertisements

You can control cookie settings through your browser preferences. For more information, see our Cookie Policy.

6. Your Rights

You have the right to:

• Access and receive a copy of your personal information
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Object to or restrict processing of your information
• Withdraw consent where processing is based on consent
• Opt out of promotional communications

To exercise these rights, please contact us using the information provided below.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. We will delete or anonymize your information when it is no longer needed.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date. Your continued use of our services after any changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us: